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SAP C-C4HCX-2405 Exam Syllabus Topics:

Topic
Details

Topic 1

SAP Sales and Service Cloud: This section of the exam measures the skills of SAP Consultants and covers SAP's cloud-based solutions for sales and customer service. It focuses on understanding how these tools enhance customer relationships and sales processes. One skill to be measured is configuring sales and service processes effectively.

Topic 2

SAP Customer Data Cloud: This section of the exam measures the skills of SAP Consultants and covers SAP's solution for managing customer data and consent. It emphasizes understanding data protection regulations and customer identity management. A skill to be measured is implementing secure customer data management practices.

Topic 3

The Intelligent Enterprise: This section of the exam measures the skills of SAP Consultants and their vision for the Intelligent Enterprise. It focuses on understanding how various SAP solutions work together to create an integrated, intelligent business ecosystem. One skill to be measured is aligning technology solutions with business strategies effectively.

Topic 4

SAP Marketing Cloud and Emarsys: This section of the exam covers SAP's marketing automation and customer engagement solutions. It emphasizes understanding how to create personalized marketing campaigns and analyze customer behavior. A skill to be measured is developing targeted marketing strategies using SAP tools.

Topic 5

SAP Commerce Cloud: This section of the exam measures the skills of E-commerce Specialists and covers SAP's cloud-based commerce platform. It focuses on understanding how to build and manage digital storefronts and omnichannel experiences. One skill to be measured is designing effective e-commerce solutions for businesses.

SAP Certified Associate - Solution Architect - Customer Experience Sample Questions (Q35-Q40):

NEW QUESTION # 35
What are some of the features of SAP Commerce Cloud, integration extension pack? Note: There are 3 correct answers to this question.

A. It is delivered as an SAP BTP service.
B. It is delivered separately.
C. It delivers predefined integrations.
D. It is only for SAP solutions.
E. It is a coupled platform.

Answer: A,B,C

Explanation:
Step 1: SAP Commerce Cloud, Integration Extension Pack OverviewThe integration extension pack simplifies integrations by providing prebuilt capabilities and services.
* Predefined Integrations (A):
* Comes with preconfigured integrations to reduce implementation time.
* Delivered Separately (C):
* Packaged separately to allow modular deployment.
* Delivered as an SAP BTP Service (E):
* Leverages SAP Business Technology Platform for integration and extensibility.
Step 2: Features
* SAP Help Portal: Integration extension pack documentation.
References

NEW QUESTION # 36
Which of the following are integration styles according to the SAP Integration Solution Advisory Methodology?
Note: There are 3 correct answers to this question.

A. Data integration
B. User integration
C. On premise integration
D. Event-based integration
E. Thing integration

Answer: A,D,E

NEW QUESTION # 37
You want to enhance a specific standard business context in SAP Marketing Cloud.
Which in-app features are available for enhancements?
Note: There are 2 correct answers to this question.

A. Append a new structure into an SAP standard table.
B. Create custom logic to enhance SAP standard logic.
C. Create a new UI as an SAP Fiori app.
D. Add custom fields to the SAP standard fields.

Answer: B,D

NEW QUESTION # 38
Which of the following end-to-end processes are an integral part of the Intelligent Enterprise and are therefore selected as front-runner scenarios by SAP?Note: There are 3 correct Answers to this question.

A. Recruit to retire
B. Source to pay
C. Plan to produce
D. Lead to cash
E. Request to resolve

Answer: A,B,D

NEW QUESTION # 39
What is needed in order to create a registered product in SAP Service Cloud?

A. A serial number
B. A warranty
C. An installation point
D. A registration form

Answer: A

NEW QUESTION # 40
......

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